FAQ
Do discount codes apply to international orders?
Discount is based on the currency your country uses, to ensure your currency is supported with the discount, please see these supported currencies:
EUR, CHF, GBP, PLN, DKK, SEK, USD, CAD
I made a mistake; can I cancel my order?
Due to the high volume of inquiries during this period, we may not always be able to process a cancellation before an order ships; however, we will make every effort to accommodate your request. If your order has already been fulfilled, it cannot be cancelled, but you may return the item for a refund in accordance with our Return Policy.
I entered the wrong address. Can I update it?
If your order has not yet been marked fully processed in our shipping system, we can typically update the shipping address. Please contact us at info@getrawnutrition.com with your order number and the corrected address, and we will do our best to apply the changes before your order ships.
Why didn't I receive free shipping on my order?
Free shipping is available only for orders shipped within the United States.
Do you sell gift cards? Can I purchase one?
Unfortunately, we do not sell digital/physical gift cards at this time, other than ones provided by customer service for order issues, giveaways, etc.
I forgot to use a code on my purchase; can it be added?
Unfortunately, the code cannot be adjusted or added after you have completed your order. Codes can only be applied before the purchase process is completed.